I booked a confirmed stay in this hotel for two singel rooms. After arriving in the hotel the clerk leaded me in the "dependance". It was another hotel only three star level in the surrounding. I tried hard to get the booked rooms, but was not successfull. They gave me a reduction of only 5 € and treated me unfriendly. more

I stayed at the Schlosshotel last year and it was adequate. I reserved a deluxe room and found the room to be very small. Went back downstairs to the main desk and explained that I reserved a deluxe room and expected a room a little larger. The clerk was very pleasant and moved me to another room that was twice... more

Wir hatten im Internet gebucht und bekamen zunächst ein sehr kleines,niedriges Zimmer unter dem Dach angeboten.Auf die Bitte nach einem... more

Bonjour, Je suis partie à Karlsruhe deux jours dans le cadre d'une formation professionnelle. J'avais à la base réserver dans... more