We thoroughly enjoyed our 2 night stay in Heidelberg. Wonderful hotel, excellent location just minutes walking distance to the Old Town area, clean/friendly, and spacious bathroom. Best price was found online. Would stay again.... more

On a recent trip to Germany and we stayed at six different hotels and The Crowne Plaza was tops. Admittedly the higher rate did not include breakfast though our stay was very comfortable. Check in was very professional and welcoming. The room was of a high standard, very comfortable and as such we had a great nights sleep! Location is... more

Waited 15 minutes when we arrived at 4pm because the room was not ready yet! This is a 4 star hotel? My wife and I purchased a movie but did not like it so purchased the "all movies deal" so we could watch another one, naturally assuming the the first movie would count toward s the charge for all movies.... more

Good experience at the Crowne Plaza. Rooms are well furnished and cleanliness is good. Ideal location for sightseeing and shopping. Got a good rate by booking on Holiday Inn website. Only complaint was that I booked a queen bed and was given a room 2 small beds. more

We stayed one night in Heidelberg while visiting the area. The hotel is located just a few blocks from the altstadt making it easy to walk to the pedestrian only zones. The room itself was nice and clean. It overlooked the street in front of the hotel so there was some noise. The main problem was the service or should... more

My husband and I stayed @ Crowne Plaza for 3 nights. I had booked a king club smoking room through their website due to their internet lowest rate guarantee. Our room was very spacious per european standards and decorated nicely.(I'm kind of picky.) Large desk, luggage area, safe, iron w/board, and windows that open. Good amenites, deep bathub w/shower and... more

The rooms have been recently renovated and are exceptionally large (given this is a European hotel) and very nice. The breakfast was very tasty, with a lot of variety (eggs, bacon, pastries and cold cuts). It's a short walk (a couple of blocks) to the Aldstadt. There are other more centrally-located hotels to the Aldstadt, but my husband and I... more

We stayed a week at Crown Plaza and loved it and Heidelberg. Had a family suite for four of us, two adults and children aged 11 and 13 and found it met all of our needs. My husband and children enjoyed the swimming pool twice daily and the fact that it opened until midnight was a bonus. The food was... more

Have stayed at the Crowne Plaza many times for business and generally found it pleasant. Rooms and facilities are basic and meet your needs. Not very impressed with the internet service (I have never found any wireless) nor the room service. However the hotel is well located with secure parking more