The Crowne Plaza has a fantastic location right in the heart of Toulouse on Place Capitole and for that reason alone it is worth staying here. The staff were pleasant and helpful. The interior is standard 4 star business hotel and so lacks character or charm but provides all the facilities a visitor to the lovely city of Toulouse is... more

This hotel is located at the very heart of the city, which makes it very convenient. The service was very good and the only problem our room had was that it was a bit dark, but otherwise we had a very pleasant stay. Would highly recommend this hotel. more

Stayed here for one week on business. My room was at the "end of the hall" looking over the small restaurant courtyard below. I left the window open at night as it was cool outside, but sometimes noise would require me to close the window (which solved the problem). In comparison to most hotels in the U.S., it is nothing... more

My husband and I chose the Crowne plaza as a central base to visit our daughter nearby. we expected for the outlandish price - £500 fo two nights without breakfast, it to be special. Alas, the room was dark, dingy and although not small, the amount of furniture and bulky TV did not enhance the space. the bathroom was covered... more

One hour wait for check in as "the hotel had been busy the day before" filled us with misgivings & things went downhill from there. Poor, ineffective air conditioning meant the rooms are like ovens. Our room on the 4th floor had so little natural daylight that it was hard to tell whether it was day or night. Avoid breakfast... more

We stayed there 2 nights as part of Odysseys-Unlimted tour. It was 4star. It had great everything. It was in a great location, had large rooms ( we had 2 queen size beds) with lots of floor space, a very nice bathroom (with great towels, soap, and tissues), good lighting, a fantastic breakfast, elevators, etc. Air conditioning is being installed.... more

My wife and I have just returned from a trip to Toulouse, where we spent 5 nights at the Crowne Plaza. Toulouse is great – plenty of things to do and see, and all within easy walking distance of the Crowne Plaza. Which, for us, made this hotel a great place to stay. Overall, we were impressed with the Crowne... more

Yes, the location is wonderful. But there is nothing else about this hotel that is. This was my 6th stay in Toulouse and my first at the Crowne Plaza. Upon check-in, I requested a "quiet" room and got one overlooking a small courtyard (restaurant below) and rooftops. Not much of a view, but it was quiet. -- as opposed to... more

We were disappointed in our stay at this highly ranked hotel. Although the staff were friendly, the furniture in the room showed a great deal of wear and tear. Our biggest frustration was the breakfast service. They were severely under-staffed and very slow to clean away and reset tables. On Saturday morning at 8:30 there was no staff present when... more