Given the most recent reviews, I have hesitated to post this one - as it is very positive. I freely confess to enormous affection for the actual building and wondered if that had affected my judgement: but I can honestly say that my personal experience of the Palace was a good one. I stayed there for one night in mid... more

I was booked here for a work event - thankfully for one night only. First impressions are that the place is vast, old and creepy. This is only sustained as you walk through lengthy corridors with tiles on the walls and old carpets. My room was a horror - like a giant shed with enormous filthy windows overlooking the main... more

I recently stayed here with some colleagues attending a conference. The hotel was the closest to the conf venue suggested by the local organising team, which was how we chose it. I'll start with the good points - there aren't many... - first impression of the hotel is good; the building is a beautiful old building, seems to be reasonably... more

Lovely traditional building from the outside. Check-in was smooth and I was given a very large room with two double beds which also had two comfortable sofa type chairs. The bathroom was fairly new although some of the workmanship around the bath left a lot to be desired. I would class the room as comfortable, but there is a warning... more

An impressive building from Manchester's past, but my experiences fell well short of what I would anticipate for a 4-star property. My booking couldn't be located initially by staff manning reception, but eventually I was assigned a room. Not quite so good when I opened the room door to find the room already accupied by another guest. The trudge back... more

We needed a place to stay to attend a christening in Manchester, these seemed like a reasonably good choice of hotel and it helped that part of the function was taking place there. The room was adequate, but to my horror I discovered the following morning, sadly that the mattress protector under the sheet had stale urine patches, clearly unwashed... more

I want to start with the good points about this hotel - the bar, restaurant and staff (with some exception) were very good. The restaurant staff were very friendly and helpful. The room was very large with two double beds. This is a very big Victorian building and they have kept a lot of the original features. The thing is... more

This "Hotel", although impressive from the outside and in the lobby is an absolute disgrace. The staff are unbelievably rude, the rooms are filthy and the continuous noise is unbearable. And when I stayed there my first (and LAST time) the cleaner stole my diamond earrings worth 1500 euro. I was told by a manager there was nothing I could... more

Hotel was fine for a one night stay. The room was as I would expect from a 4*, clean and well appointed - but the warren of corridors that led to the room had a damp/musty atmosphere, and looked very tired and in need of renovation. Staff were very friendly/helpful and extremely apologetic when my promised newspaper wasn't delivered. Breakfast... more