This is my second visit to this hotel, and if honest i booked it by mistake. My notes from the first visit (i travel a lot and have to do this in an attempt not to end up in the same hell holes again and again) were: expensive for what it was, dingy and very dated, bad food, and dont... more

I have stayed here in the past and have to say under the new ownership the hotel has improved even more. The new refurbished bedrooms and now free WI-FI are amazing and as always the reception staff are extremely helpful and efficent. The location of the hotel for road links is excellent i would highly recommend this hotel for business... more

Very unimpressed staff had very little training and the review regarding reception was very true Carol or Claire reception Manger was very unproffesional and did not have a good attitude when i asked to complain about her attitude she said i am the Manager.I would have enjoyed the stay if it wasnt for the attitude of staff. The other thing... more

Hotel staff were trying to be helpful but not very experienced. The worst part was the receptionist the girl who was the manager attitude was terrible she could not find my booking and was addiment that i did not book i told her i did and later found out that when i called up to book it was booked in... more

I had my wedding here and after reading the past reviews i had mixed emotions, however those mixed emotions were disovled by the management as well as the staff. I had THE best wedding you could imagine it was like a fairy tale come true, like my proposal everything about the wedding and the scenario met my expectations. I would... more

Was working in the area for 4 days and the company booked me in here. It was fantastic, staff were all friendly and the food was out of this world (huge portions). We were on a DBB rate but went into Glasgow 1 night for a break - a great city. I'd be back in a heartbeat hope there is... more

myself and ten guests stayed at the crowwood both the night before and after my wedding there. the night before was not the most pleasant with cobwebs hanging from the ceilings in three of the rooms given also the bathroom cleanliness was not up to scratch. the actual wedding was poorly handled by management and if you are looking for... more

I stayed for one night. The rooms are OK but they are a little dated and I couldn't open the windows which were sealed. This freaked me out a bit! I was at the back of the lodge which is directly on the A80 and it was quiet. I had room service which you need to go down and order... more

Clearly lots of improvements have been completed in the public areas and the bar, restaurant and function room are great. However, bedrooms are a bit dated and whilst clean, furniture and decoration is well worn. Make sure you ask for a room to the rear as the main road at the front is very noisy and the hotel close to... more