Everything was perfect. and what a wonderful time! When we travel, we usually stay at the “Ritz Carltons” of the world. That being said, we couldn’t image a better experience than the Russell. Very authentic and exactly what we were looking for in our first Scottish experience. The wind was blowing hard, and I shot a 72 the day before... more

Truly a pleasant and memorable stay. Gordon, the manager/owner, was on-site and hands down the best I have seen in years at treating customers right and making them feel welcome. It is instantly obvious how much he loves his job and interacting with people. He led his employees' hospitality and genuine concern for the patrons' enjoyment to set a standard... more

i was staying in the hotel for a wedding that i was attending which, turned out to be directly accross the road!!! brilliant!!! i had a sea view room that had obviously been refurbished and a brilliant new bathroom aswell. I felt very lucky as i had booked a little later than i should have. I was meant to check... more

Wow, how to make the customer feel unwelcome. I love St. Andrews and this hotel has one of the best sites in the town (with the exception of the Old Course Hotel), but they really need to brush up on their customer service. The bar staff are more concerned with counting the contents of the till rather than serve the... more

I've just returned from a wonderful trip to St. Andrews and was so happy with my hotel choice. The Russell is a 5-minute walk from The Old Course and overlooks St. Andrews Bay. Each morning we awoke to a spectacular view of the Bay and the Links. The rooms were charming and the beds were very comfortable. The hotel has... more

Our family of 8 stayed for a week in Feb. '07 while visiting my son at the "Uni". I must say, ALL the staff are excellent. The rooms were very nice. Housekeeping was excellent. The food and bar -excellent. This was for us the trip of a lifetime made all the more memorable by the very caring staff at The... more

4 couples stayed at Russell Hotel - we had requested Sea View rooms - they were great. Just a few hundred yards from # 1 tee (Old Course). Rooms, bar, food, & staff were all fantastic!! I saw one earlier "bad" review of the Russell Hotel but our experience was just the opposite - will always return to this B... more

Have such good memories of my stay in St Andrews, but it was made all the more amazing by this hotel. The staff are so friendly and helpful, its not a very formal place, it genuinely feels so homey you feel like you have made friends by the time you leave. And can I just say that as someone who... more

Great place to stay for an overnight, weekend or a couple of weeks. Staff were as good as I have ever had, very helpful kept our room very fresh as we were there for a week great hotel for golfers we would strap on our carry bags and had about a 2 min walk to the number 1 tee at... more