This hotel is trying very hard to be a five star establishment, but it just misses. By executive 'suite' I would understand that to be a bedroom and a separated sitting room of some sort, not a large twin bedded room with a sofa (with ripped cover). The bathroom door wouldn't close, the bedside lights are quite hard to switch... more

This is not 5 star accommodation and we were very disappointed by the standard of rooms. Our room and bathroom were extremely small. There was no suitable storage space for two adults to use and the decor looked shabby and tired in places. We didn't find the staff very helpful when we complained about our room and we ended up... more

Edinburgh:-Number 10 Hotel 27/07/08 for 1 night A Trip Advisor member from Greenock We arrived with high expectations of the hotel which came highly recommended by our son.He spoke of jacuzzi bath, large room, large TV, champagne on arrival ,so we booked directly with the hotel via internet. We arrived at 1200 hrs and curteously told to return at 2pm... more

We booked the hotel based on the website. At first we were in a tiny room full with furniture (some a bit bedraggled), with an enormous TV which we kept hitting our heads on. It is totally inappropriate for the room. Single wardrobe and nowhere to put other clothes, no room for the suitcase to be left or to put... more

Our stay at Number Ten was fabulous. The room was immaculately presented. The staff were very friendly and nothing was too much trouble, the bar man and the night porter especially. The hotel was within easy walking distance to the major attractions but far enough out of the hustle and bustle to be lovely and quiet on a night. I... more

Nice Hotel but not 5 star. I was on business with a colleague and we both booked a single room. Both located in the basement of the adjoining building. I think I got the better deal out the 2 of us - my colleagues room was small and cluttered with furniture. My room was a good size for a single... more

5 Star???? I think not Website utterly misleading. Bedroom - box size, bathroom tiny (couldn't even undress in it, it was that small), when having a shower full bathroom was soaked. 2 Single beds pulled together instead of double bed promised, breakfast - average, holes on our bedroom walls, no cupboard space. for a so called 5 star hotel this... more

This is a great hotel, the staff were helpful and the service was tops all the time. My husband and myself had a suite with a jacuzzi which was on the ground floor. Spacious as well as comfortable...... you could say, it was a honeymoon suite and we've been together nearly 15 years. It was a great boost to our... more

We early arrived earlier than expected (8am) but received a very warmly and offered a very nice breakfast, while rushed to prepare our room. The front of house manager was on holiday, so the delightful owner (a very individual Austrian lady) was in charge instead. Although she looked somewhat stressed as she dealt with people checking and a computer breakdown,... more