We chose this hotel because of the good reviews it had received on this site. The staff were polite and helpful (though we had to wait a while to get checked in) but, the place was tired and a bit shabby. Our bathroom had mould growing up one of the walls and the hotel bar/restaurant looked dated and gloomy. We... more

We stayed at the Balmoral as we were getting married in Moffat. Our party consisted of 22, with ages ranging from 18 to 72. Each and everyone of us was made to feel very welcome. The staff were fantastic, friendly and helpful. The food was excellent. We held our reception at a more 'expensive' hotel in Moffat and the service... more

Beautiful, warm and friendly hotel. All requirements catered for. Impressed by the tea and coffee selection left in the room, not just a couple of sachets. Breakfast was so delicious and set us up for a big adventure of Scotland. more

There were 13 of us staying at the hotel to attend a wedding in Auchen Castle in August. As we were travelling from the south of England we arrived much earlier than the 2pm check in time. But this was no problem and the friendly helpful chap that checked us in went to great lengths to ensure that not only... more

I originally chose this hotel because I was looking for a relatively inexpensive place to stay on a weekend visit to Moffat - my first. On subsequent visits, I used the Balmoral as a base while I explored other areas of the region, which is beautiful and well-worth seeing. The hotel is on the High Street and is obviously a... more

We stayed here on the way up to the highlands and chose Moffat because it was very close to the motorway. We stayed here on a Friday night and knew that the restaurant closed at 9.30 so were glad to arrive at 9.10, because it meant we got to try the famous fish tea. This is a very friendly pleasant... more