Another typical Macdonald hotel that is run down and in dire need of some money spent on it to bring it into the future. I spent 1 night here for work and unfortunately had no choice in where I had to sleep. The hotel is in a great location in the middle of a wonderful village town that offers plenty... more

This hotel was pretty poor in most respects: The corridors were very dingy and many of the signs were defaced and damaged. The room, including the bathroom, too was ill-lit and dingy and felt like it needed a makeover. The room was small as well. The corridors also contained the laundary bins and there was no attempt to hide these... more

We have just stayed at this hotel as a last minute deal and had a wonderful stay. We were upgraded to a lovely roon, treated like royalty and had the "breakfast from heaven". Honestly the people who have given this hotel bad reviews must be extreemly fussy. The staff were great (thanks Michael the barman for having us in fits... more

We stayed in the Swan's Nest for two nights in Jan 07. Having booked the weekend as surprise get-away for my boyfriend’s birthday, I was disappointed with the general standard of the hotel and think that it’s very overpriced. We stayed in room 102, Goldeneye! (all the rooms have bird names) which was spacious and clean-ish. However, having been told... more

We booked two weeks ahead and when we arrived, after a difficult drive from London, they had no evidence of our booking. The receptionist was reasonably polite and did get is us a room for the night (albeit a solid half hour later). But the room was outdated and dirty. More specifically there were stains on the bed spread and... more

We took my elderly mother to stay as a treat on her birthday - what a mistake! We arrived at 4.00pm - their earliest check in time. On entering the corridor our rooms were on, the entire way was strewn with bottles and dirty dishes left on the floor outside from the previous night. This we felt was not a... more

hotel staff very good drinks very dear rooms ok were up graded to suite breakfast very good more

After reading reviews bit concerned but hotel fine, upgrade if possible we had greenfinch room very clean nice big room. staff very helpful breakfast very good only disapoinment was no restaurant for evening but had lovely dinner at alviston hall which was just across the road, so enjoyable stay and would go again. more

Have just stayed at the Swan's Nest for one night whilst visiting the sites in Stratford upon Avon. The Hotel is clean and the room we had was nicely decorated and furnished and the bed was very comfortable. The rooms are in modern buildings forming a square with a rather dull courtyard in the centre, which back onto a slightly... more