Having read the reviews I was dreading staying at the Vermont but my fears were entirely unfounded. I was travelling with a party of more than 40 and the efficiency of the staff in coping with our arrival, our departure and our needs in between could not have been better. OK, the hotel could do with the windows cleaning, but... more

No way is this a luxury hotel. The whole place needs to be renovated. The room was very small and hot and the tiny plastic electric fan was of little use. The bar outside was noisy. I didn't notice any security outside the bar but I do have to agree (after visiting other cities in the UK) that Newcastle was... more

I stayed at this hotel when on a course with colleagues. I'm really surprised that some reviews are so hostile, I have fond memories of a good stay and quality conferencing facilities. I'm not really sure if some travellers think that concireges are put on earth to kiss their feet but I certainly didn't have a problem with the concierge... more

Newcastle was the last stop of our family vacation (road trip from London to Scotland) on our way back to London. We chose The Vermont due to its central location. Unfortunately, it was a very unpleasant experience. It started off badly. When we arrived, the concierge did not come out and help us with our bags. All we got was... more

This hotel is a disgrace. The room had old fashioned decor and did not feel clean. The bath was so dirty that before I could use it I had to clean it myself. The reception staff were rude, unfriendly and appeared to think that if they called you 'Sir' they could treat you with disrespect. The only pleasent member of... more

We stayed at the Vermont for one night in May 2008. Considering the hotel claims it is a 4 star hotel and cost £130 for one night with no breakfast, we were expecting good things...... The hotel however is it great need of a complete refurbishment - it is old, the decor is out dated, the rooms are musky and... more

My husband and I booked a double room in this hotel hoping to spend a lovely weekend in Newcastle. Our room was on the top floor and we did have a good view - however - the room was very small and dowdy. It did not look anything like the hotel's publicity shots. The double bed was the smallest size... more

I have just arrived back from a 2 night stay in the Vermont while attending a work conference nearby. The hotel was the only 4 star recommended by the conference organisers ( others were 3 star) so booked without checking Trip Advisor - never again! The room was cramped and very dimly lit - despite the efforts of a very... more

Having read the reviews we were not expecting a great night , however from the moment our car was parked for us we have nothing but positive things to say. Yes the place is maybe due a facelift but the staff are super courteous and friendly and the food was delicous and well presented , the room was very spacious... more