We stayed at this hotel because we had believed their website. Shortly after arrival we found out (by accident) that they no long did evening meals in the bar, the cook had left and hadn't been replaced. There were curtain hooks missing. Dirty crockery on the hostess tray (and at breakfast). The empty jam packet, sugar packet and cereal packet... more

We booked the hotel and then read the reviews! I think for the price the hotel was ok. The decor and furnishings are a bit dated and it could all do with a facelift. However it wasnt as bad as I was led to believe from the reviews. The staff were friendly and the food was good. The car park... more

My hubbie and I go to York 3 or 4 times a year, we love the place, we usually stay in another hotel but as we only decided to go at the last minute our usual hotel was booked up, so we looked at other hotels instead and chose the 'St Denys hotel'. I should have realised we wasn't off... more

Exterior of hotel Shabby and worn looking.Net curtains un-ironed and full of wrinkles.Carpets grubby . We stayed in room 9 which was tiny and looked like it had been decorated in the 70's Room was very hot as radiator could not be turned off so we had to sleep with windows open all night,. From other reviews I see this... more

WARNING = Dont stay at St Denys, we went for a weekend break there 14th - 16th,March, while we were out on the saturday morning our room was serviced and 2 designer cosmetic items were taken from our personal belongings. When we went to report it at the reception desk, only a young waitress was available she wrote down what... more

Four of us arrived and given keys to our rooms. We were given keys to rooms 11 and 8. The lady watched us all walk upstairs and we found our room but room 11 was nowhere to be found. Going back downstairs it was found to be opposite reception!! Our room was very shabby and dusty. The carpet was tacky.... more

good breakfast, very comfy bed ideal location. helpful staff free parking downside broken latch on window room 10 no batteries in telly remote not much water pressure in shower basic hotel but would stay here again more

A never to be repeated experience, most awful hotel we have ever stayed in-- torn sheets -- came back on second day and bed not made, cover and blanket just pulled over bundled sheet -- no towels on 2/3 days had to ask and ask for them--no remote control for TV---wallpaper filthy ---no switchs on wall sockets yet no cordless... more

Booked stay in York for my partners birthday, location good, accomodation depressing, bed hard and uncomfy, layer of dust and hairs on skirting boards, yuk, couldn't get away quick enough, regret not booking Premier Inn, a few quid more, but you know what you are getting. more