Do not stay at this place. It is terrible. A bed, shower, and sink in the same room with the bathroom behind another door. Could not walk around the bed. Dirty, cheap, lousy place. Staying in the tube station would be better than staying at this hellhole. Don't do it. more

I booked a room in Collin House after seeing it rated okay by EuroCheapo. I needed a room for one night only, basically to ensure I was already in town for something happening the next day. I was there about 12 hours. For that, I did okay. Any longer would've been problematic for me. The desk did ask for payment... more

Booked a quad and a triple 3 weeks ahead of stay because of it being somebodys birthday,we could all stay together. However upon arrival we had been split into two doubles,a single "cupboard" with no storage area for clothes which was in the next building and a double in another block in the next building. Did not ask us if... more

This hotel should be shut down by either health, fire or building inspection. Our 3-night experience was horrible!!!! The worst I have ever encounter in North America, Europe or South East Asia. more

My experience at Collin House was dismal. The bathroom was covered in mildew, and no soap or shampoo was provided. The sink was so small that an attempt to wash my face resulted in a large puddle on the floor. The toilet flushed only weakly, requiring 10-15 pushes on the lever to achieve a satisfactory result. The carpet was filthy.... more

4 flights of stairs with no help for luggage, Room very dirty with curtains hanging off, had to use shower spray to clean the bathroom "pod", it had urine all over the toilet seat and smelled terrible. Only there one night thankgoodness..would have hated to stay longer. Couldn't check out fast enough next day and held my tongue, just gave... more

Be careful...hotel not to be recommended Having reviewed the positive comments on the Internet, I have booked and stayed in Collin House Hotel for five nights. However, it turned out to be awlful. Firstly, we booked a room through the hotel homepage and were allocated a room on the ground floor in the Eaton Hotel. We were outraged when we... more

We arrived on time to check-in as per time stated on the confirmation email. No rooms were ready for another hour and a half, so we wasted an hour and a half waiting. We eventually got keys to a room, in the basement of a hotel across the road. The 'family room'. We had tickets to the theatre and wanted... more

Well, we were supposed to get rooms on the first floor, elderly parents, they put them on the top floor, after severe complaining, they gave in and gave them the first floor. We were supposed to all have in room toilets showers, Not to be, we were all supposed to be in same hotel (no idea different places) we ended... more