On arrival was told that communication failure to central reservations system had led to mass overbooking. They suggested that my parents one of whom is disabled stayed in a single room with a fold up second single bed. The first room shown was horrible it was in an hold part of the hotel and had not been refurbished for some... more

Stayed for one night as part of a transport & stay deal. Located just outside of the city on the opposite side of water to Canary Wharf. The hotel provides a free shuttle to the local tube station. £4 to get into the city but if you buy an all day tube ticket for zones 1-4 it's £5.30. Journey from... more

Myself and my sister took my daughter and her friend to the Hilton Docklands for 3 days for their 16th birthdays. We had two twin deluxe rooms which were very nice with views of the river. I have stayed at quite a few hotels and I have to say that the staff at the Hilton Docklands are the friendliest I... more

We spent three nights here. Although it was not in the town center it was very easy getting to it. The hotel shuttle bus drives you to the Canada Water Station to catch the Tube into town. The shuttle runs very frequently until approximately 11:00 pm. There is ample parking for your car. I actually liked having the hotel a... more

We stayed at the Hilton for two nights on one of their 1 dinner and 2 breakfast deals. Car parking was also included free of charge - which for a London hotel is unusual! Everything that has already been said about the staff is true. They are polite, cheerful and always ready to help. The room we had was a... more

Stayed there for two nights in June’08. Some observations: - Not the “normal London hotel” i.e. relatively new and relatively big rooms. Actually the place was quite unlike any “normal hotel” since it’s obviously been converted from a number of apartment blocks by joining them with tunnels - Some kind of moderate sized Executive room that had a small balcony... more

I found a great deal on Hiltons homepage for 2 adults and 1 child; for a totalcost of 187 pounds we got a BIG familyroom with balcony and a view over River Thames, 1 dinner buffet and 2 breakfast buffet. The hotel was a bit outside central London, but it was no problem. From Canada Water Hilton had their own... more

Here for 2 nights on a 2 night bed and breakfast with dinner first night deal direct from the Hilton web site. Really pleased with the deal we got for London that included parking. We stayed in a standard room that didn’t over look the river but was very clean and had everything we could wish for really comfy bed.... more

We've just returned from a 3 night stay at the Hilton London Docklands and overall it is a fantastic hotel. We booked two rooms which both had a side view over to Canary wharf and the Thames. The rooms were clean and tidy with double/ two single beds, two armchairs which combined to make a small sofa, a desk and... more