would not stay at this hotel again / duvet cover had only what i can describe as bodily fluids on ,shower was so hot it would have taken skin off , and breakfast was bread cheese and ham staff very unfriendly crystal palace was a lovely place and crystal palace park near national sports centre was a real joy ,try... more

When I arrived at reception they had no record of my booking. The receptionist asked me to go through a pile of reservation print-outs to see if I could find my name on one of them - this meant that I was able to see the names of loads of other people who had made bookings - I'm sure this... more

On the night we stayed, there was no electricity, the toilet was faulty and there was a disgusting smell. We realised in the morning that the waste pipe outside our room had corroded and was leaking heavily. Shower and bath were also rusty. We paid for a 2 night stay. Moved out after 1 night. The hotel promised that the... more

I was there for 6 nights in November 2006 for a long awaited shopping week from Spain. I booked my room via internet about two months before by £29 per night. When I arrived saw that big sign on carpark announcing £40 single room so my internet booking worked, paid in full at check in, as the cheap internet booking... more

I booked the hotel because of its' location to Crystal Palace for an athlectics meeting. It was close enough for us to walk to. The standard of the hotel was very poor. The room was in a sad state of decoration, the curtains were grey rather than white, torn and creased. The lampshade had been burnt by the light bulb.... more

We were very frightened by the reviews before going, but it appeared the hotel was not that bad. You get what you paid for! The room was quite clean (at least bed and bathroom, we didnt check on the curtains and floor too much ;-) though a little old, towels were changed everyday and the bed was made everyday as... more

Wow, it may be cheap but I would not recommend this hotel to anyone. When we got into the room the duvet was covered in the last occupant(s) bodily fluids. When I asked for a clean duvet cover they had none – not a single spare duvet cover! They could not solve the problem. We also had to cobble together... more

There are pictures of Queen Victoria around the hotel, presumably to commemorate the last time it was refurbished. However, it's not as bad as some reviews suggest. (What do people expect for under £50 for a double room in London?) The reception staff were slow and could take lessons from the cleaners in politeness and customer service. Although the outside... more

we stayed in this hotel at the weekend and i have to say it was absolutely hideous. sadly the hotel was dirty, the room was stuffy, the springs in the bed were broken and the staff were far from friendly. unfortunately the only good thing about the queens hotel was leaving it this morning :( more