We stayed at the Holiday Express last Thursday night (one of the hottest of the year with temperature of 30). The air-conditioning on entering the hotel was very welcoming but this did not extend to the bedrooms which were very hot although fans were provided in the rooms. The bed-linen was spotless, white cotton and the shower room and toilet... more

Within good striking distance of Channel Tunnel or Cross Channel Ferry. Rooms OK/average, Food OK/average and on the rather expensive side for what it is - service reasonable, front desk staff friendly and pleasant. more

Stayed here over a weekend in June with a 6 year old and partner. Room was clean and made up with the sofa bed ready, which was great as we arrived after 23:00. Shower as always was good and extra pillows quickly found. (Why do hotels only give you one each??) Breakfast on Saturday morning was good, a buffet with... more

After a frustrating day consisting mostly of driving through the rain, we found this hotel and were soon pleasantly surprised by our experience there. Everything was very modern and clean, and the staff was excellent. The room was large and had both a double bed and fold-out couch bed. We ate dinner at Fab's Diner across the parking lot which... more

Stayed many times-always had a problem of one form or another. Staff not interested-they are always right-you are always wrong Last problem was overcharge on hotel phone bill-despite 2 letters-no reply from them Suggest if your in the area, stay somehwhere else, I certianly will more

The Holiday Inn Express is a budget motel approx. 3 - 4 miles from Canterbury. Three of us stayed for one night and the room, with breakfast, cost £55. The room was clean and comfortable with tea/coffee making facilities and TV - not huge but big enough for one or two nights. The sofa bed our son slept on could... more

We stayed at this hotel for two nights and when we went to bed on the second night my wife discovered a dirty towel in the bed! We did not have this type of towel in our room so it probably came from another room. Checking out the next morning we complained but the desk clerk did not really seem... more

Request a room that is NOT above the kitchen. Otherwise you will be awake at 4:30 AM with the kitchen help. The staff was quite unsympathetic with us being kept awake by the clattering about. They were suprised when I asked for a partial refund. Also, no lift so you have to lug your luggage up flights of stairs. Find... more

Location The Holiday Inn Express in Canterbury is very well located immediately off the A2 to Dover. It is about 20 minutes from here to the docks. Staff In our one night here staff on reception were very pleasant and efficient. Room The room was clean and was a reasonable size. Food Having arrived at 1am and leaving again at... more