Our family of four stayed for two nights in mid August and we were pleasantly surprised by the overall service we received at the hotel. The previously noted mixed reviews raised some concerns and then upon approach to see the rather modern hotel structure amid a Victorian neighborhood, I was unsure of what to expect. However, the reception area was... more

My local AAA recommended this hotel after having had a problem booking with a cheaper B&B inside the Old City's walls. I am a member of Loew's frequent stay program and was signed up to receive a bottle of water and fresh fruit upon arrival. After arriving at the room and phoning the front desk, I was told that the... more

So I booked a king room with old town view, and arrived at 9pm to check in. The assistant yakked away in French to her colleague, and then told me she'd given me an upgrade since my room type was not available. An upgrade to a suite..... with a view of the side of the building next door. Um -... more

We went to spend 4 days in Quebec city for the celebration of the 400th anniversary of that beautiful city. Before leaving our hometown we reserved this hotel with Expedia.ca wich, as we found out, was not a good idea as nobody could guarantee that we would get exactly what we wanted.(A room in the highest floors, smokers, facing east,... more

Great location, great city........ This hotel is comfortable and I will gladly return here. I have had many meals in the rotating restaurant (L'astral) and I love it up there! more

We stayed at the hotel for a long weekend. We had a river, plains and old city view on a high floor. The location is really interesting. It is across the street from the Plains of Abraham where the French surrendered to the British. It is also convenient to walk over to the Citadelle. It stays daylight until very late... more

Great location. 15 minutes walk to Chateau Frontenac. Very clean hotel with good customer service. Concierge is fantastic. Please note that this is a "pet friendly" hotel (ie dogs are allowed). Price is a little steep for the quality of the hotel. It is starting to get run down and will require rennovations to modernize. Overall, good experience more

The hotel was conveniently located just outside the city walls and a few minutes walk from old Quebec. The room and especially the bed, was very comfortable. The view of the Plains was impressive. I was charged for a minibar which I never used and my complaint was quickly cleared up by the friendly front desk staff. The only thing... more

This property deserves some attention for convention travelers, or large groups! I have stayed in Quebec City many many times, at botique hotels to the Chateau Frontenac, and I have never had genuine friendly service until now. I have been traveling through Quebec City since childhood...oh so many years:).... The Loews Le Concorde went out of its way to see... more