Great hotel! First time -- even though I did not require or use them -- I have EVER had a dishwasher, clothes washer and dryer in a hotel room (in addition to fridge, microwave, etc.). The room itself was very tastefully decorated and comfortable. I was on the 28th floor and enjoyed a lovely view of the Toronto's bristling skyline.... more

I was shocked at the rudeness we experienced at this hotel. We'd booked our stay as "extended stay" guests, as we stayed for a whole month at this property. The sales rep, Jonathan, was very polite and professional, but I guess he was an exception at this hotel! On our first day, the AC did'nt work. The AC technician came... more

I can't say enough wonderful things about this hotel. First, location. I took public transportation from the airport which if you have some time and want to save some money, this is the way to go. For $2.50 I took the Rocket bus (#192) to Kipling Station and then took the Subway to the King stop and walked upstairs to... more

We spent our first 2 nights of our trip in this hotel and cannot rate it highly enough. We stayed on the 24th floor, overlooking the harbour (opposite side from CN Tower). The room was bright, modern and functional. The kitchen area was ideal as we were able to wash and dry clothes for the rest of our trip! The... more

This trip was supposed to be a nice stress free couple of days in Toronto. You know the kind, a short drive from Buffalo, go to a play, and stay a couple of nights in a nice hotel. Well, it was anything but that. First, we arrived about an hour before the 3pm check-in time, went to the desk and... more

I travel to Toronto frequently (about 15 to 20 times a year) and like to rotate my hotel stays between about 6 hotels in the downtown core. In December I travelled to this hotel for the first time on business. I must say from the staff to the facilities to the overall charm of the hotel I instantly found a... more

This hotel was wonderful. Every staff member was friendly. We especially liked the bartenders, who pointed us in the direction of some awesome local hotspots. The room itself was immaculate - there was even a small washer and dryer to do laundry. The location of this hotel was great - it was one block from the Hockey HOF and just... more

Wecoming staff and helpful concierge. Clean good sized room (not really a suite). Given a room on 32nd floor with side lake view without asking. Only problem the sliding bathroom door which was difficult to keep shut, so not good if two sharing. Good location. more

While the front desk staff were able to accomodate my request for an early check-in upon arrival in the monring, I was quite dissapointed with most other aspects of my stay. The room itself had ample room, everything just felt as though corners were cut. The room itself needed some TLC, and felt a bit tired for a relatively new... more