We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in La Tortuga Hotel and Playa del Carmen?

We'll send you updates with the latest deals, reviews and articles for La Tortuga Hotel and Playa del Carmen each week.

La Tortuga Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 365 reviews
365 Reviews
5.0 of 5 stars
255
4.0 of 5 stars
75
3.0 of 5 stars
16
2.0 of 5 stars
16
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 158 hotels in Playa del Carmen
  • Address
    Avenida 10, esq Calle 14
    Playa del Carmen 77710
    Mexico
Check Rates: $200 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 365 traveler reviews
  • What to Expect:
    • 4 based on 285 reviews Rooms
    • 5 based on 287 reviews Service
    • 4.5 based on 283 reviews Value
    • 4.5 based on 287 reviews Cleanliness
    • 4 based on 60 reviews Pool
  • Recommended For:
    • 70% based on 308 reviews An amazing honeymoon
    • 50% based on 308 reviews Older travelers
    • 30% based on 308 reviews Young singles
    • 20% based on 308 reviews Families with teenagers
    • 10% based on 308 reviews Couples/romantics

Reviews of La Tortuga Hotel

( 1-10 of 365 )
Jul 14, 2008

We have just had a weeks stay (7 nights pay for 6) at La Tortuga. We chose it after reading all the reviews and it was No 1 on the Trip advisor website . It read well and seemed like the sort of place that we were looking for. It was. Lovely and small in the touristy town of Playa... more

Jul 12, 2008
0/1 found this review helpful

Absolutely Wonderful Stay! Five friends (all women) were there celebrating my best friends bachelorette party. From the welcoming by the hotel staff all the way till our good-byes, and everything in between was great! The breakfast was excellent with a lot of variety. The room was left spotless every day after the chamber maid came by (her name was Rosa).... more

Jul 5, 2008
0/1 found this review helpful

We found La Tortuga after doing lots of research on this site, and stayed there last May when we got engaged. We loved it so much that we chose to stay there with our guests for our wedding. There were 9 couples total and we felt like we owned the place. Both of us work for a major hotel chain,... more

5 of 5 stars
Bellingham WA
Jul 4, 2008
1/2 found this review helpful

This hotel was amazing! It was homey and relaxing. The staff were wonderful, and we loved the free breakfast every morning. Definitely recommend the fruit plate and whole wheat pancakes. Dinner was also excellent, especially with the hotel guest discount on top of the already reasonable prices. The bed was super comfortable. We had a junior suite on the 3rd... more

5 of 5 stars
Locust Grove, Georgia
Jul 4, 2008
2/3 found this review helpful

Just got back yesterday from Playa. We have stayed at many large hotels that were beyond belief in services offered. The La Tortua is by far now our favorite, even given it's small size the staff can seem to never do enough for the guests. We never once encountered anyone without a smile on their face. This hotel is the... more

5 of 5 stars
Austin, TX
Jul 4, 2008
1/2 found this review helpful

My husband and I spent six days in Playa and were so glad that we stayed at La Tortuga. It was our first time to come to the Yucatan without being on a ship so we booked our stay based on Tripadvisor reviews. Everything about this hotel was wonderful. Bernado and Lisa were especially helpful with telling us where to... more

4 of 5 stars
Philadelphia, Pennsylvania
Jul 2, 2008
2/3 found this review helpful

Typically we stay in all inclusives, but we want to experience more of Mexico. We chose La Tortuga based on all of the reviews on this site. We stayed 3 nights (a bit too short) in a superior jr suite. The bedroom was smaller than I expected, but nicely appointed. The bed was very comfortable, the tv and air worked... more

Jun 29, 2008
1/1 found this review helpful

Stayed at La Tortuga in mid June while in Playa for a wedding, traveling with my brother. Had read good reviews and agree that the hotel is a great find. Staff - cannot say enough, they were excellent, friendly, helpful, and well trained. Anna in particular was great and helping to make arrangements prior to the trip via email. Laura... more

Jun 28, 2008

Staying at La Tortuga was one of the best hotel stays we've ever had! Eight of us stayed there in May/June 08 for our wedding (coordinated by the hotel's wedding planners, Caribbean Blue Weddings, which we highly recommend), and we couldn't have asked for a better hotel for this very special occasion! From the beginning, our emails to Anna Bassi... more

5 of 5 stars
Palm Desert, CA
Jun 27, 2008

We traveled to Mexico for our honeymoon in June of 08, the first 2 days we were there we stayed in Tulum, south of Playa, it rained but it was nice anyway. We had stayed in a cabana that had no electricity and it was pretty humid. It was excellent for winding down but I was ready for some action... more

Reviews of La Tortuga Hotel

( 1-10 of 365 )
Travelers Who Viewed This Property Also Viewed
Location: Playa del Carmen, Riviera Maya
$711*
Check Rates
Location: Playa del Carmen, Riviera Maya
$542*
Check Rates
Location: Playa del Carmen, Riviera Maya
$471*
Check Rates
*Average price
Write Your Own Hotel Review
Been to La Tortuga Hotel? Share your experiences!

Do You Own La Tortuga Hotel?

La Tortuga Hotel Address

Avenida 10, esq Calle 14, Playa del Carmen 77710, Mexico