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Riu Cancun

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Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,873 reviews
1,873 Reviews
5.0 of 5 stars
1040
4.0 of 5 stars
482
3.0 of 5 stars
145
2.0 of 5 stars
135
1.0 of 5 stars
71
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 157 hotels in Cancun
Description: Situated in the heart of Cancun, this magnificent oceanfront property rests on an expansive fine-sand beach.
  • Address
    Blvd Kukulcan Km 8.5, Manzana 50, Lote 5
    Zona Hotelera, Quintana Roo
    Cancun 77500
    Mexico
Check Rates: $357 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,869 traveler reviews
  • What to Expect:
    • 4 based on 1,248 reviews Rooms
    • 4.5 based on 1,248 reviews Service
    • 4 based on 1,231 reviews Value
    • 4.5 based on 1,247 reviews Cleanliness
    • 4 based on 474 reviews Pool
  • Recommended For:
    • 70% based on 1,345 reviews Young singles
    • 60% based on 1,345 reviews Families with teenagers
    • 60% based on 1,345 reviews An amazing honeymoon
    • 40% based on 1,345 reviews Families with young children
    • 40% based on 1,345 reviews Older travelers

Reviews of Riu Cancun

( 11-20 of 1,873 )
4 of 5 stars
pittsburgh, pa
Jun 23, 2008
7/7 found this review helpful

My husband and I stayed at the Riu Cancun from May 24-June 1, 2008. We take vacations every year and have been to various places in the Carribbean, and this was our 4th trip to Cancun. Before I get into my review, let me say that we are not picky or fussy people, but we do like a nice hotel... more

3 of 5 stars
birmingham uk
Jun 23, 2008
2/11 found this review helpful

Just a short review! Far too busy hotel ruined by loud Americans. To be honest if you want this sort of holiday you could go to Benidorm for the half the price. Hotel was good and staff fantastic and could have no complaints about the food. Our room had ants and even the flying variety! Took 2 days for this... more

5 of 5 stars
Colorado Springs, CO
Jun 22, 2008
9/9 found this review helpful

My family and I, ages ranging from 75 year old mom to one year old grandson, and a few friends, all enjoyed our stay at the Riu Cancun. We were there from 6-12 to 6-17. This was a return visit for me. The hotel was superb once again. The food was excellent. I don't know how anyone can find the... more

5 of 5 stars
Chillicothe, Missouri
Jun 22, 2008
6/6 found this review helpful

This was our first vacation outside the United States and I did a lot of research prior to our vacation. Some of the reviews were mixed so this is a review from an average citizen who lives in the midwest. First of all my husband and I were amazed at the beautiful grounds. They were so well kept and the... more

Jun 21, 2008
7/9 found this review helpful

Don't listen to the negative comments. The only thing they were right about is the beds. Definitely hard beds but honestly, who stays in the room that much but to maybe sleep 3 to 6 hours? If it's going to kill you, do what others have said, ask for the topping for more comfort. My husband and I are not... more

5 of 5 stars
Hotlanta, GA
Jun 20, 2008
9/10 found this review helpful

This was our 3rd trip to cancun, 1st time @ RIU Cancun All Inclusive. We had a wonderful time!! Recommend staying in a junior suite for the x-tra room and space. The view from our room was amazing. I admit the pool area is loud during the day, but activities will get quieter as the afternoon progresses. We had no... more

Jun 19, 2008
7/19 found this review helpful

Me and my partner stayed at the Riu Cancun from June 4th - 18th got home today.We flew with Thomson which was less than impressive but that has nothing to do with the Riu so back to the point..!!! ROOMS - are a good size the bathroom is nice and big although it has no sort of ventilation system so... more

1 of 5 stars
Maryland
Jun 19, 2008
2/9 found this review helpful

We took our Daughter there for her graduation gift. It was the noisest hotel we've ever stayed. It was also senior week. We were told they did not cater to Spring Breakers/ Grad weekers. We found that not to be true. Drunken teenagers everywhere and at all hours. We got 4 hours sleep in 5 days. They only have 4... more

4 of 5 stars
kansas city, missouri
Jun 18, 2008
7/7 found this review helpful

My husband and I traveled with 16 of our friends and stayed from June 8th thru the 15th. We arrived at the hotel at 1200 and were taken to our room right after checking in. The pictures of the rooms on the website are a little misleading. We upgraded to a junior suite, the view was beautiful, but the room... more

4 of 5 stars
Muscle Shoals, Alabama
Jun 17, 2008
6/8 found this review helpful

We stayed at the Riu Cancun from June 1st thru the 8th. We were of all ages. My husband and I are early 50's, son and daughter-in-law early 30's and 17 year old daughter who just graduated from high school. This was a family trip, our first time in Cancun. My son and daughter-in-law having been before on their honeymoon... more

Reviews of Riu Cancun

( 11-20 of 1,873 )
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Riu Cancun Address

Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico