Just returned from a LONG week at the Avalon "NOT SO GRAND" My husband, my 2 kidsand myself stayed there for a week and could not wait to get back to a clean environment!! We had a 2bedroom/3bath with kitchen and living and the entire area was a pit. The shower curtains and drapes were full of mold and stunk.... more

June 30th at 4:45 am my sister and I awoke to find a MAN coming in our 5th floor patio doors! We screamed until he left and called the front desk! We described him..it was one of THEIR SECURITY GUARDS who was going to steal from us! We then packed our stuff and waited for 3.5 hours while we got... more

After reading previous reviews we were a little skeptical about going to this hotel, but I can say from the time we got there until we left (5 nights) we had an amazing time! The staff was great: Alex (the activities director) and Rebecca (our waitress) were the best! Our check-in and check-out were very quick...our taxi was waiting in... more

The Grand Avalon lived up to our expectations!!! The hotel staff was wonderful and the food was great!!! I dont know why the previous reviewer got sick, but i doubt it was the food. My family (5 adults, 3 kids ages 1,3, and 9) ate at the hotel 3 times a day, and never once got sick.....The food is fresh,... more

I went to this hotel and is very awful, the hotel is pretty yes, but when you go on vacation you want a good place to stay not just pretty. All hotels in Cancun are pretty but the difference is the location in the city, and the hotel features. First there is no beach tere is nothing of sand so... more

While staying at the Avalon Baccara from May 1st to May 8th for our honeymoon, we got quite familiar with the Avalon Grand. If you stay at the Baccara you can use the Grand’s facilities and eat there for no additional charge. The food was fantastic and the menu was constantly changing. The pool areas are very nice and never... more

My husband and i just returned from our trip to Cancun. We stayed at the Avalon Grand, which was highly recommended to us by our son and his girlfriend who went in January. We had a fabulous vacation. The hotel is kept in immaculate condition by the friendly, courteous staff. We arrived at noon, expecting that we would be told... more

My husband and I have just returned from a week's stay at the Grand Avalon in Cancun and have to say that we had an excellent vacation. We own a timeshare and exchanged into the Grand Avalon. We were not disappointed! After reading some of the reviews on this site, I have to say that I was skeptical. First of... more

Having Just returnd from Cancun, I have to write about what a wonderful time we had!! The AVALON GRAND CANCUN was absolutely fabulous!! A beautiful rustic appearing hotel in the middle of the Zone Hotelera, the Avalon Grand was more than we expected. I checked reviews here before we left, and was going with a healthy dose of skepticism, because... more