We booked our trip through Expedia. I was a bit nervous reading all the reviews. One even said, "if you like camping, you'll love this place". Upon check-in, Marta was pleasant. We gave her a gift from our city to hers, a Chicago Cubs shirt. We had heard about the $20 trick and I thought this might be a nicer... more

we needed a hotel for one night-because we left chicago due to an incoming snow storm--they said no problem--nice suite for $152--so onto pv--got there at 10pm-late due to flight--they gave us a closet--it was so small i had to put bags in front of door so we could walk around the bed to get to the bathroom--which by the... more

The Playa los Arcos was a wonderful place to stay! The location was perfect, the service was excellent. If I were to stay there again, I would not have the all inclusive package because the buffet food was not very good. However, all in all....I loved it and will definitely stay there when I go back! more

I did a lot of reading about this and other hotels before we booked our trip. I was looking for a hotel that was not fancy, was fairly inexpensive and was on the beach. According to the reviews I read of this hotel (the good and the bad) I was pretty sure this was the hotel for us. It was... more

We arrived in Puerto Vallarta on the afternoon of Feb. 28th. One piece of our luggage was missing, so we had to stay at the airport for awhile. We finally arrived at the hotel, and were given a room with a bad smell, no windows that opened, and the two windows were frosted so that we couldn't even see out.... more

I stayed with my boyfriend at the Playa Los Arcos over President's Day Weekend. We had a small room on the third floor (my boyfriend bribed the person at the front desk to move us to a higher floor). The street noise was very audible at all hours of the night. Our room was very small, the door to the... more

I booked this hotel after reading rave reviews from posters in the PV forum. Sure, I read the negative reviews too, but because I wasn't looking for a lot of amenities or bringing anything worth stealing, I figured my family would be fine at the PLA. And, more or less, we were. Here's the box score: Location: five stars. On... more

Just back from Puerto Villarta, and found the hotel to be in a great location. The rooms were very clean, and the bed hard and comfortable. Staff was very helpful and friendly. Rates are much like those in the USA. We had a King bed, on the 3rd floor, room 319. It was a very small room with even a... more

We booked at the last minute and got an "OK" rate and an "OK" room. We had a balcony on the courtyard with a view of the pool area, but the entrance to the room was off the street. The room was filled with street noise and the grade school is just across the street, so on weekdays we were... more