Just came back from 5 night stay in Playa Mazatlan. It was our second time in Mazatlan and we intentionally chose this hotel based on its location, which was the only positive about this hotel. It's right in the middle of the Golden Zone and you can walk to multiple bars and restaurants and it is very close to the... more

My friend and I had room with an amazing ocean view. It was very clean and quite spacious. The service was great as well. Our only complaint is that the restaurant at the hotel had poor service and the food was only average. Also, we could here loud music playing from 2 night clubs in the area (the oyster bar... more

My husband and I went to Mazatlan from Jan 17-21. We booked with Apple Vacations on a last minute deal. We were very pleased with everything. After reading previous reviews, when we checked in we asked for a quiet room. We wanted to avoid the noise factor from the restaurant and Joe's Oyster Bar. We were given an absolutely wonderful... more

This is the best motel on the beach. You have the lounge chairs and cabanas right on the sand, not up in the air-way back on a cement deck-like other motels. (we walked the beach and no other motels compared). Lots of sand , wide beach in front of it too. Very clean, friendly people, reasonably priced snack bar for... more

We stayed at the Playa from Dec 23 to 30 and were very pleased overall. First, a couple of rants: 1. The front desk staff are the least friendly, inefficient group we have experienced in 32 years of travelling. They are further burdened with stone age check-in and check-out procedures. Expect long waits if you need to go near the... more

I stayed here with my family the week of christmas. It was my first trip to Mexico. I did not realize until after I have traveled to many other resorts in Mexico that it is rare to find a nice quiet hotel that doesn't have loud music playing constantly!! There is no loud music here, just the sound of the... more

We arrived at the hotel the day before Thanksgiving. We wanted to fly with Alaska, as they offer non-stop & the fare is cheaper going Wed to Wed. We arrived at the hotel at 8:00PM & we had a fast check in. They upgraded our room without any additional charge. We usually stay in a suite(1007) & they gave us... more

We have stayed here four times so far and it has usually been an excellent experience. This time however, the front counter service was a bit slow and rude. We waited in line for an hour and then our original paid and confirmed room rates were not honored. We ended up paying in cash for the difference. Their excuse was... more

Equivalent to a nice, clean Best Western. Room service was delicious, filling and cheap! Better than most of the restaurants outside the hotel. Staff very courteous and we even had one of the maids babysit our son, and she was really fun & kind. This is not a luxurious hotel but it is clean, comfortable, and the ocean-view rooms really... more