Stayed at the Emporio through an RCI timeshare exchange and exceeded our expectations in a "junior suite" looking back to the mountains. Nancy was welcoming at check-in, Sandra helped get 20% discounts at the golf course and Alejandra kept our drinks cold at the lobby happy hour. Pool was not large, but was well-utilized by younger kids and volleyball players.... more

Not what was expected of such a well-reviewed resort. Our room was comfortable, and adequate, but the air conditioning did not always work. The all-inclusive option offered poor food and little choice; only one restaurant was working. Although the package promised all domestic beverages, we were denied higher end drinks, and what we did receive was often watered down. The... more

I stayed at Emporio from November 28th to the 2nd of December. I really love Ixtapa for its beauty, great people and great beach. And staying at the Emporio enhanced my experience. The whole staff was very sweet, helpful and accomadating. I couldn't have asked for more from them. There is always room in the palapas on the beach and... more

Do not waste your money at this so-called resort. The place is dated and the staff is rude. We opted for the all inclusive option at this resort versus paying for our meals. What a mistake! Please do not book your trip through "Apple Vacations" as they definitely promote the trip as being marvelous. To the contrary, this establishment is... more

The two of us (from Minneapolis) and another couple from Chicago stayed at the the Emporio last February. It was a wonderful trip! I can't remember one negative thing about it. The staff was friendly and helpful, the food and bar service excellent. The grounds are beautiful and we were always able to find chairs either on the beach or... more

Hello management at Emporio. I am almost about to purchase a 5 night stay at your hotel for Nov. 18, 2007. After reading these reviews I am hesitant for various reasons, service is a big one. The thing that would make me purchase right away would be for a confirmation of a ocean view room. The description of the room... more

They had a wedding on the beach with disco lights and blaring music until 3:00 AM. I was on one of the top floors and could not go to sleep and believe me, hardly anything keeps me awake. After repeated requests to have the music turned down, I had to threaten to call the policia and go crash the wedding... more

We spent a week in Feb 07 at the Emporio. Room was OK, the beach was fantastic!!! Food at the buffet was marginal---I feel for anyone who had All-Inclusive as the other restaurant was never open while we were there. There was never enough ice---at times there was one or 2 machines for 11 floors. For 49 pesos, the drinks... more

We stayed at the Emporio from Mar 24 -31, 2007. We had a beautiful, mountainview, corner room on one of the floors that has been renovated/redecorated. The bed was king sized and lovely and soft. The room had a fridge, microwave, toaster, coffee maker, cutlery and dishes. I presume we were upgraded because most rooms did not have those amenities... more