We travel frequently! This was single handedly the worst hotel we have ever stayed at. The service was terrible, the people were rude, the hotel jacuzzi had no water in it, one of the pools was NASTY dirty, the mini golf course had weeds growing out of the holes and it was tiny, the rooms had no towels and only... more

I was very,very,very,disappointed with Ixtapa Palace Resort. First of all to me that was not a resort,the lobby was plain kind of dirty no kind of entertainment in the lobby what-so-ever. The bar in the main lobby was there for show not available for a drink. the rooms were shocking,the phones in the room weren't working the whole week of... more

We also received a complmentary 5 night stay as a bonus from a time share we purchased in Florida. The Florida trip not so good.... When my husband purchased our trip to celebrate our 2nd anniversary he clearly communicated to the agent that we did not want to attend a time share. The price was to good to be true.... more

February 3, 2007 We loved the place! We had a two bedroom unit that was very clean with daily maid service. It was great for the whole family. The kids loved the pools, waterpark and amenities. The beaches were nice, we really liked Ixtapa Island and Las Gatas. Everyone at the Ixtapa Palace were very friendly and helpful. They gave... more

We had received the 5 night stay at Ixtapa Palace as a bonus from the purchase of a timeshare the previous year. After reading some of the other reviews, I had not set my expectations too high, but we were pleasantly surprised. The Ixtapa Palace is set up to cater to locals, but a little preparation helped us 'gringos' fit... more

Taxi ride from the airport ($29) got us at the hotel Saturday May 20th at approx. 5:30pm. We were greeted by staff who got us registered quickly and Gil, took us to our room. We were able to understand him, though we knew very little Spanish, enough to get by. Upon showing our room to us, he checked the TV,... more

My wife, 2 daughters and I spent 4 days in a suite at the Ixtapa Palace. We had friends staying in a nearby resort on the water for quite a bit more money--and no suite. Being a 10 minute walk from the beach is the only downside to this resort. The kids enjoyed the pool and waterpark and walked the... more

Visited Feb 28 and stayed in a fabulous 2 bedroom villa. Walk to shops, nightlife and the beach. Beach is a 4-5 block walk, however, past shopping, stores and hotels or a $3 cab ride. The units are spacious, clean and service is the best! The resort offers 3 pools, bar, restaurant and the best service staff you'll find anywhere.... more

We have just returned from a 2 week wedding/honeymoon in Ixtapa/Zihuatenejo. We spent the 5 days before our wedding at the Ixtapa Palace Hotel in Ixtapa The hotel was great and the service was more then incredible! The staff at the hotel arranged a wonderful trip for all the wedding guests to Ixtapa Island the day before the wedding. We... more