New, modern hotel that is centrally located in San Juan. The pool and beach area are great. more
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Families with young childrenNew, modern hotel that is centrally located in San Juan. The pool and beach area are great. more
My husband and I stayed four nights at La Concha over the 4th of July weekend. Following are some highlights and lowlights of our stay. For background, we are both in our thirties (no kids yet), are well traveled and have stayed at many other beach resorts in the Caribbean. This was our first time in Puerto Rico, and we... more
Thank you for your positive and constructive comments about the hotel. We appreciate your feedback as it helps to ensure guest satisfaction going forward. We are sorry you experienced some problems and have addressed them with management. Best regards, Eddie Sipple, General Manager
Took a long time to decide on hotel and was glad choose this one. Went on a girls getaway and was also considering Marriott Casino down the street (definately book there if have kids, La Concha if adult vacation). Only heard construction noise one morning in room and think wouldn't have if wasn't already awake. Small noise at pool but... more
Just read Plain Vanilla 's review of La Concha and had to comment. In no way, fashion or form is this hotel located in a "vaguely seedy area " of San Juan. San Juan is a very old and very densely populated city, over 500 years old so it is not going to look as pristine as certain areas of... more
I'm currently staying at this property, so I thought that I'd take a few minutes and share my experience. It's really been a mixed bag. In some areas La Concha met and even exceeded my expectations, but in others it came up short. First it’s on the beach in San Juan. Honestly, the beach here is not that great to... more
We appreciate you taking the time from your business trip to review the hotel and are pleased that on the whole you seemd to have enjoyed your experience with us. I did want to point out that the taxes you mentioned are government taxes and are standard at all the hotels. We hope you will visit us again when you...
Just returned from Lan Concha today and figured that I better write my review before I forgot everything. Well, this was my first time to Puerto Rico and was there with about 60 family and freinds for a Family reunion trip. Our group ages ran from infants up to grandmothers. First off, the hotel itself was very nice. It was... more
I stayed at the hotel June 6/6-6/8/08. I had read most of the reviews on the website stating that it was loud on the weekends but we travel to san juan often for R & R and wanted to give the new kid on the block a try. First off the hotel is beautiful. The pools are small but the... more
I flew into Puerto Rico for a fun weekend with 30-something friends. I HIGHLY recommend that if you stay here, you pick an oceanfront higher-level floor, as far away from the pool/lobby area as possible. It tended to be very noisy with the band/muisc on the weekend for my friends, who stayed on the 3rd floor. I didn't have a... more
Thank you for taking the time to reflect on your stay at the hotel. Our mission is to make La Concha an exceptional luxury experience for travelers, and comments such as yours will help us to achieve that goal. Regards, Eddie Sipple, General Manager
We just returned from a four night stay at La Concha and it was wonderful. The service and helpfulness from everyone we came in contact with was excellent. Perhaps we are less needy than earlier reviewers but compared to other hotels on other islands, this one is the best so far. The ocean and beach views from our room was... more
I booked this hotel with Marriott Rewards points (30K) for after our cruise. I expected this to be an outstanding hotel based on all the pictures; reviews; etc. However, though the Staff get a 10 - the rest of the hotel rates around a 3 for tripadivsor rating. The pool was super crowded and didn't seem that large. The beach... more
Thank you for your review and for staying at La Concha. We appreciate your feedback as it helps to ensure guest satisfaction going forward. We are sorry you experienced some problems, and do suggest that in future you allow us to help you with transportation so to expedite your trip to other areas on the island. Regards, Eddie Sipple, General...




