The rooms were relatively large and clean. The air conditioning worked fine although we had a temporary loss of power. The buffet is good. The pools were clean enough. The servers were very helpfull. The beach is fine. They have a good way to cut back on the use of electricity when you're not in your room (a bit annoying).... more

Occidental Punta Cana 2008 May 18-25th This was our 4th vacation together and I have to admit, it was amazing. There were many reviews that made this place sound like garbage, but it’s totally not.... Let’s be honest, people set the bar super high, but let’s remember this is not Malibu. It’s actually a very poor country which strives on... more

This hotel is great if you are in the Royal Club. The restaurant in the club is worth it. Other restaurants are okay. The portions are small in the theme restaurants. The Pizza place upstairs from the theatre is good and open until 6 a.m. for club goers. Club Mangu is good but look out for the cheapy cheapy people.... more

We had a great time. It was our first trip to Dominican and we had read a lot of the reviews here on Tripadvisor before going. They were helpful and had us very wary. We had heard about poor maid service, and poor service at the bar, bad pools, bad food, getting sick and all of the horror stories that... more

We stayed at Grand Occidental in Punta Cana for a week and we were not impressed. The beach was cleaned and the food was good as long as you ate at the buffet, pizza or taqueria. Drinks were decent and good service at the bar. The check in was horrible; no customer service skills. When we got there, the line... more

We booked this resort June 18-24th and did not have any of the problems that others reported with staff, rooms, or food. Not to mention we had our wedding at the resort. The staff is helpful and willing to work with you on anything - open minds are a requirement when traveling to other countries. Cheers to Santiago at the... more

The facilities are not bad. The service is terrible specially for those paying with US dollars. Europeans have a different treatment. The food is horrible and boring. They repeat the same menu day after day. If what you have in mind is to have a taste of Dominican food you may forget it. Turkey and mashed potatoes with some mediocre... more

Me and my boyfriend were here from late June to early July and both enjoyed our stay. We had both read most of the reviews prior to our vacation, and were shocked once we arrived; we didn't understand why there were so many poor reviews. The only complaint are the few whiny guests staying here. We had booked our vacation... more

This was our first experience going to Punta Cana after going 5 years in a row to Cuba. Each country has its own characteristics and we enjoyed both. The Occidental Grand where we stayed was amazing. The overall resort was really something to be seen. Although we had read a number of negative reviews about this resort, we thought that... more