My wife and I had been told that afternoon tea at the Empress Hotel was a worthwhile stop, and we weren't mislead! Starting with the folks who handle reservations (we rescheduled three times!), through the maitre d', to the waitress, service was outstanding. The tea selection is excellent, and the food was delicious. There is nothing about this experience that... more

This hotel, after enduring a stressful trip getting to Victoria, was a "sure bet" and the room was very pleasent and noise free. The bed was very comfortable and the whole experience was like being in England. A must is to take tea while there in the tea room. more

I have wanted to have tea at the Empress ever since I was a little girl,and many many many years later here I was this April seating in this magnificent hotel, a dream come true..What a disappointment.Stale sandwiches, and commercially made desserts , all for the price of $44.00 . The wait staff were like zombies going through the motions,not... more

I just returned from taking my mother to the Empress for her seventy-first birthday. It was wonderful! They did everything possible to make the event memorable: our room was upgraded; there was a birthday note, chocolates and a tin of tea waiting for her in the room; we had the best seats in the house for high tea; and she... more

We have just returned from a mini bday getaway from the Empress hotel. It was a great experience. Our stay was booked as part of the Secret Season's package which starts at $179cdn/night. This includes High Tea and full breakfast for 2. We got a waterfront room which was a bit small but very clean. Our little dog came along... more

As locals who read a newspaper article extolling the virtues of the curry buffet in the Bengal Room, we were very disappointed with our Saturday night dining out experience. We found no fault with the service or the decor - both were above average. Thus the suggestion that you enjoy the experience of the Bengal Room by going in for... more

It was hard to rate because the hotel and gardens are so beautiful including the restaurant where the High Tea was served. You are 1st served of course tea. Then you are served in a crystal dessert dish yogurt and berries. Then you are served on a three tiered silver platter 4 each little finger sandwiches and small slices of... more

We stayed at this hotel for a conference and vacation. It is a beautiful old hotel with a prestine location right in front of the harbor. The rich mahogany bar was a favorite place to hang out with it's high ceilings and fabulous cocktails. Very relaxing. The food was fabulous and service very good. The rooms do not have air... more

Je garde un bon souvenir de mes 2 passages à l' hôtel Empress, emblématique des hôtels châteaux construits par la... more